Pain dealing with Indian Govt officials

I need to provide my Birth Certificate along with my I485 application. My father has my original birth certificate but my name is missing in the certificate. So I need my name added to my birth certificate. My father went to the government office and started to deal with the process. Long lines and no straight forward answers from the officers sitting over there.

First my father had to submit a request and later finds out that they wont add my name to the birth certificate so easily. They requested for proof. So I sent him a copy of my 10th marks card, passport copy and Drivers License. But that wouldn't make them happy. They need attestation on the documents I have sent. My father cant get attested without the originals which he didn't have. The same thing applies for Swarna's birth certificate.

To look at the broad picture, the officers always don't want to give a straight forward answer and they always want us to come the next day to know what is the next step. They themselves are either not sure or don't want to do it right away. Anything that has to dealing with the government sucks. They don't value the time of others. This is all common in spite of paying them the money they ask.

So much inefficiency with the government. I guess this will never change.